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Whitelist Us

Below is basic information on how to add us or whitelist us in your email client. This will help ensure you receive wanted communication from us.
 
 
Gmail (Google) Users
Check Your Inbox AND Spam Folder

Here’s how to add us to your Gmail whitelist:

  1. Follow the “Settings” link in Gmail.
  2. Go to “Filters”.
  3. Click “Create a new filter”.
  4. Type the desired email address under “From:”.
  5. Type the domain name preceded by ‘@’. For example,
    @emseo.com and @turbomedic.com.
  6. Click “Next Step »”
  7. You can click “Test Search” before, of course, to make sure you did not mistype.
  8. Make sure “Never send it to Spam” is checked.

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Yahoo Users
Check Your Inbox AND Bulk Folder

NOTE: Yahoo Services are often unreliable. It sometimes takes hours or even up to 4 days to get a confirmation email from Yahoo. If you do not get one in 5 minutes, contact us with your details using an another email address you use frequently.

Here’s how to add us to your Yahoo whitelist:

  1. Open your Yahoo mailbox.
  2. Click “Mail Options”.
  3. Click “Filters”.
  4. Next, click “Add Filter”.
  5. In the top row, labeled “From Header:” make sure “contains” is selected.
  6. Click in the text box next to that drop-down menu, and enter the address in the “From” line of our e-mail message. (Please select the e-mail address from the list provided).
  7. At the bottom, where it says “Move the message to:” select “Inbox” from the menu.
  8. Click the “Add Filter” button again.

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AOL Users
Check Your Inbox AND Spam Folder

If you’re using AOL, here’s how to receive our mail:

  1. Go to “Mail Controls”.
  2. Select the screen name we’re sending your e-mail to.
  3. Click “Customize Mail Controls For This Screenname”.
  4. For AOL version 7.0: In the section for “exclusion and inclusion parameters”, include these domains: turbomedic.com and emsseo.com
  5. For AOL version 8.0: Select “Allow e-mail from all AOL members, e-mail addresses and domains”.
  6. Click “Next” until the “Save” button shows up at the bottom.
  7. Click “Save.”

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Windows Live Hotmail Users
Check Your Inbox AND Bulk Folder

If you’re using Hotmail, here’s how to receive our mail:

  1. Click the “Options” tab and then “More Options”.
  2. Click the “Safe and block senders”.
  3. Click the “Safe senders”.
  4. Type the domain name preceded by ‘@’. For example,
    @turbomedic.com and @emsseo.com.
  5. Click the “Add to list »” button.

 

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Please be sure to add us as noted above so that our communications regarding updates, purchases and support do not get blocked.

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